Terms and Conditions

 

DELIVERY & RETURNS 

 

ALL ITEMS ARE SHIPPED FROM DENMARK WITH POSTNORD - PLEASE BE AWARE WE CAN NOT BE HELD RESPONSIBLY FOR ANY DELAYS OF THE SHIPMENT

DELIVERY costs and times are shown below:

DENMARK:
Please allow 2-5 working days (7 euros)

EUROPE:

Please allow 2-5 working days: (7-14 euros)

REST OF THE WORLD:

Please allow up to 6 Working days: (7-14 euros) 

 

Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer.

All purchases are sent with an order confirmation and the buyer assumes all responsibilities of lost items.

We reserve the right to delay the dispatch of any order. Sometimes further security checks will be needed to verify a payment and this may delay an order. We will contact you if there is a delay or an item is out of stock.

 

 

RETURNS

If you are not completely satisfied with your purchase from us, you can return it for a refund or exchange. Items must be returned within 14 days of receiving the items. They must be returned in their original condition, unworn and with all tags and labels still attached.

Please note customers will not be refunded for initial shipping costs or taxes. 

Please make sure all return packages are sent with a traceable, insured service.

If you have returned an item from outside Denmark, please clearly mark the package 'RETURNED GOODS', to avoid any customs charges.

VOUS DÈCIDEZ cannot take responsibility for items damaged or lost in the return transit.

To return an item(s), please contact us on our contact formula on the website or directly on our e-mail: contact@vous-decidez.com

 

GENERAL

We may change or modify the terms and conditions above at any time - therefor your continued use of this site following such change will signify your agreement of the modified terms and conditions. Please read the terms and conditions once you enter our website. If you do not agree our terms and conditions, then you must immediately stop using the website.

CONTACT INFORMATION:

E-mail: contact@vous-decidez.com

VAT: DK-37227161